Privacy Policy

Effective Date: November 1, 2024

CR Insurance Group (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our services, visit our website, or otherwise interact with us.

By using our services or visiting our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information from and about you in the following ways:

Information You Provide to Us

Contact Information: Name, email address, phone number, and mailing address.
Account Information: Login credentials and related details for our Agent Portal.
Application Information: Details related to health insurance, Medicare Advantage, or Affordable Care Act (ACA) plans.
Other Information: Preferences, inquiries, or feedback you provide.

Information We Collect Automatically

When you interact with our website or digital platforms, we may automatically collect:

Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent on the site, and interactions with features.
Cookies and Tracking Technologies: See our Cookie Policy.

Information from Third Parties

We may obtain information from:

Service providers for analytics and marketing.
Government records and public databases.
Business partners or affiliates.

How We Use Your Information

We may use your personal information for purposes including but not limited to:

Providing and managing our services.
Processing insurance applications or claims.
Responding to inquiries and providing customer support.
Sending you service-related updates, offers, or event information.
Analyzing and improving our services, website, and operations.
Complying with legal obligations and protecting our rights.

We may share your personal information with:

Service Providers: To facilitate our services, marketing, or analytics.
Affiliates: Other companies under common control for shared business purposes.
Government Entities: When required to comply with legal obligations.
Business Partners: For joint marketing efforts or collaborative service delivery.
Consent-Based Sharing: With your explicit consent for specific purposes.

We do not sell your personal information.

We use cookies on our website to enhance user experience and track website traffic. Specifically, we use Google Analytics to analyze how users interact with our website.

What Are Cookies?

Cookies are small data files placed on your device that store information about your visit to a website. They allow us to understand how visitors use our website and improve its functionality.

How We Use Cookies

We use cookies for the following purposes:

To analyze website traffic and user behavior through Google Analytics.
To gather information such as the number of visitors, pages visited, time spent on the site, and user navigation patterns.

Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling cookies may limit the functionality of our website. For more information on how to control and delete cookies, visit All About Cookies.

Google Analytics

We use Google Analytics to track and report website traffic. Google Analytics may collect information about your use of our website, such as pages visited, duration of visits, and interactions. To opt out of Google Analytics, you can install the Google Analytics Opt-Out Browser Add-On.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access and review the personal information we hold about you.
Request corrections to your personal information.
Opt out of receiving marketing communications.
Request deletion of your personal information, subject to legal or operational requirements.

To exercise these rights, please contact us at (407) 985-5919 or via email at info@crinsurancegroup.com.

Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no system can be completely secure.

Retention of Information

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing information.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The “Effective Date” at the top indicates the last revision. Please review this page regularly for updates.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

CR Insurance Group
13495 Veterans Way, Suite 250
Orlando, FL 32827
Phone: (407) 985-5919
Email: info@crinsurancegroup.com